The Public Service Commission values utility customer feedback and participation in our proceedings, and we try to be as transparent as possible. Here are ways you can be heard by the Public Service Commission:
Read MoreChesapeake Utilties experienced a natural gas outage event affecting the Dover area, which began on March 20, 2024 and ended on March 22, 2024.
Read MoreDelaware PSC Open Docket for Large Load Tariff, Pauses Interconnections A large load tariff will help to ensure large load facilities, like data centers, do not shift costs to other ratepayers Dover, DE – On September 3, 2025, the Delaware Division of the Public Advocate (“DPA”) and Staff for the Delaware Public Service Commission (“Staff”) […]
Read MoreVia Delaware Division of the Public Advocate: DOVER, DE – On June 18, 2025, the Delaware Public Service Commission (PSC) approved the settlement of Chesapeake Utilities Corporation’s (Chesapeake) natural gas base rate case. As a result of the settlement, Chesapeake residential home heating customers will see a rate increase of 6% and non-heating customers will […]
Read MoreThe Delaware Public Service Commission seeks customer feedback regarding a natural gas rate increase application filed by Delmarva Power & Light Company. On September 20, 2024 Delmarva applied for a natural gas increase in annual operating revenues of $42,000,000. Delmarva’s proposed increase in base rates includes $6,400,000 of revenues currently recovered through its Distribution System […]
Read MoreFOR IMMEDIATE RELEASE Wednesday, June 18, 2025 Media Contact: Mila Myles, mila.myles@delaware.gov WILMINGTON – Today, Governor Matt Meyer announces an agreement with Delmarva Power to cover the energy bills of struggling Delaware families: “Today, the State of Delaware is proud to announce a meaningful step forward for Delaware families. Through a renewed partnership between the Delaware Sustainable Energy Utility (SEU) […]
Read MoreStory via Delaware Online / Delmarva Power Summer is quickly approaching, bringing higher temperatures and increased energy usage, as we rely on air conditioning to keep our homes comfortable. Delmarva Power works all year round to upgrade equipment, invest in infrastructure and expand energy efficiency programs to help ensure customers are ready for the summer. […]
Read MoreThe Delaware Public Service Commission seeks customer feedback regarding a rate increase application filed by Veolia Water, Delaware, Inc. (“Veolia”). On January 15, 2025, Veolia applied for a $15,917,913 or 44.51% proposed increase in base rates. The company cites increased investment in its facilities as the primary driver for the requested increase, specifically to address […]
Read MoreIf you’re a Delmarva Power customer, you may have received a flyer in the mail, a telephone call, or a visit at your door offering to help you save on your electric bill. These solicitations are often associated with an electric supplier—also known as third-party supplier representatives. In 1999, Delaware established electric choice, which means […]
Read MoreDelmarva Power is announcing enhanced support measures for residential and commercial customers to manage their winter energy bills and provide relief from high costs due to extreme cold, increased usage, and the overall cost of energy. Effective immediately, Delmarva Power is introducing new bill assistance and payment flexibility options to better support customers. With expanded […]
Read MoreThe PSC commission staff has responded to dozens of high bill complaints from Delmarva Power customers in January. The primary driver for the high bills are the colder weather this January compared to last January. Delmarva Power redesigned their bill to increase transparency by showing various components of a customer’s bill in a graphical format. […]
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