About the Public Service Commission

Welcome to the Delaware Public Service Commission (PSC): Serving the Public Interest Through Fair and Independent Utility Regulation

The Delaware Public Service Commission is an independent state agency responsible for making sure Delaware residents and businesses receive safe, reliable, and reasonably priced utility services. We regulate public utilities such as electric, natural gas, water, wastewater, telecommunications, and certain transportation services operating within the State of Delaware.

The PSC serves as a neutral decision-maker. The commissioners review utility company requests, hear testimony from experts and the public, examine evidence, and make decisions based on Delaware law and the public interest. Whether considering utility rates, infrastructure investments, service quality, or consumer protections, our goal is to balance the needs of customers with the responsibility of utilities to provide dependable service.

The PSC is separate from utility companies and works independently from other branches of government when making regulatory decisions. Our proceedings are conducted openly and transparently, giving the public opportunities to participate, provide comments, and stay informed about issues that affect their utility services.

The PSC works closely with the Delaware Division of the Public Advocate (DPA), but the two agencies have different responsibilities. The DPA serves as the voice of utility customers and advocates on behalf of Delaware residents, businesses, and consumers in PSC proceedings. The PSC, on the other hand, does not advocate for either customers or utilities. Instead, we act as an impartial decision-maker that considers the information presented by all parties before reaching a decision.

Together, the PSC and DPA help ensure that Delaware’s utility system operates fairly, efficiently, and in the best interests of the public. While the DPA represents consumers, the PSC provides independent oversight and regulatory authority, creating an important system of checks and balances that protects Delaware utility customers.

Through this page, we will share updates on Commission proceedings, public hearings, consumer information, utility-related news, and opportunities for public participation. We encourage Delawareans to stay informed, engage with the regulatory process, and learn more about how utility decisions impact our communities every day.