Please be advised that under Governor Carney’s Declaration of a State of Emergency, the Delaware Public Service Commission is authorized to hold all public meetings by means of telephone conference call. Therefore, until such time that the State of Emergency is lifted, all public meetings will be conducted solely by teleconference. Members of the public are permitted to participate in meetings via telephone, and all public agendas will include the participation telephone number. More Info

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Tidewater Utilities – COVID-19 Update

Date Posted: Wednesday, March 25th, 2020

Middlesex Water Family of Companies Working to Protect Health and Safety of Employees and Customers March 18, 2020 at 11:58 AM EDT PDF Version ISELIN, N.J., March 18, 2020 (GLOBE NEWSWIRE) — As an essential provider of quality water and wastewater services, the Middlesex Water (NASDAQ:MSEX) family of companies continues working to protect the health and safety of its […]

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SUEZ Water – COVID-19 Update

Date Posted: Tuesday, March 24th, 2020

March 16, 2020 A letter to SUEZ Customers Our role and responsibility in navigating COVID-19 and ensuring safe and reliable service for our customers We have been intensely monitoring the spread of the coronavirus (COVID-19) outbreak over the last few weeks and have been following the guidelines set by the Center for Disease Control & […]

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Delmarva Power – Customer Scams

Date Posted: Tuesday, March 24th, 2020

Delmarva Power Continues Efforts to Raise Awareness of Customer Scams During National Consumer Protection Week National Consumer Protection Week brings attention to common scamming practices and educates customers on how they can fight back and protect themselves NEWARK, Del. (March 03, 2020) – Delmarva Power this week joins Utilities United Against Scams (UUAS) to recognize […]

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Chesapeake Utilities – COVID-19 Update

Date Posted: Monday, March 23rd, 2020

Customer Walk-in Access to Company Buildings Temporarily Suspended as a Precaution DOVER, DE – In light of the national emergency declaration over the COVID-19 pandemic, Chesapeake Utilities Corporation (NYSE: CPK) today announced the Company has taken several preventative measures to help keep employees, customers and communities safe. The Company’s Pandemic Response Plan follows the guidance and recommendations of federal, […]

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Utility Annual Assessment and Fee Payments during COVID-19

Date Posted: Monday, March 23rd, 2020

The Delaware PSC is committed to working with regulated utility companies during the coronavirus pandemic. Under 26 Del. C. § 115, utility assessments and fees are due annually on March 31st. The Delaware PSC recognizes however that some utilities will not be able to meet this deadline due to the disruption of normal business practices. […]

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Artesian Water – COVID-19 Update

Date Posted: Monday, March 23rd, 2020

FOR IMMEDIATE RELEASE Artesian Water Is Taking Action For The Wellness Of Customers And Employees Newark, DE, March 13, 2020 – In an effort to reduce potential exposure to the novel coronavirus (COVID19) pandemic, Artesian Water Company, a subsidiary of Artesian Resources Corporation (NASDAQ: ARTNA), is encouraging our customers to utilize the payment and communication […]

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Utilities Still Operating Under Governor Carney’s State of Emergency

Date Posted: Monday, March 23rd, 2020

On Sunday, March 22, 2020, Governor Carney issued the fourth and fifth modifications to his State of Emergency declaration, ordering Delawareans to stay at home whenever possible and closing all non-essential businesses in Delaware to help fight the spread of COVID-19. The orders go into effect at 8am on Tuesday, March 24, 2020. They will […]

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Fix-a-Leak Week | March 16th-22nd 2020

Date Posted: Friday, March 20th, 2020

The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Common types of leaks found in the home are worn toilet flappers, dripping faucets, and other leaking valves. These types of leaks are often easy to […]

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CONSUMER WARNING: Third Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power Customers

Date Posted: Friday, February 21st, 2020

Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power (Delmarva Connect) Customers. Customers can help identify and report unscrupulous companies. DOVER – Over the past week, the Delaware Public Service Commission (PSC) and Division of the Public Advocate have received numerous complaints of third-party electricity suppliers “spoofing” phone numbers in an effort to sign up households for new […]

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Delaware Public Service Commission Releases Final Report on Delmarva Power’s Electric Supply Auction

Date Posted: Thursday, February 20th, 2020

Delaware Public Service Commission Releases Final Report on Delmarva Power’s Electric Supply Auction On February 19, 2020, the Delaware Public Service Commission (PSC) released The Final Report assessing the conduct and results of Delmarva Power’s electric Standard Offer Service (SOS) reverse auction process for the 2019-2020 procurement year; the PSC was assisted by its technical […]

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