Please be advised that under Governor Carney’s Declaration of a State of Emergency, the Delaware Public Service Commission is authorized to hold all public meetings by means of telephone conference call. Therefore, until such time that the State of Emergency is lifted, all public meetings will be conducted solely by teleconference. Members of the public are permitted to participate in meetings via telephone, and all public agendas will include the participation telephone number. More Info

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What's New:


NEW DIALING PROCEDURE FOR CUSTOMERS IN DELAWARE

Date Posted: Monday, April 12th, 2021

On July 16, 2020, the FCC adopted an Order (FCC 20-100) approving 988 as the three-digit abbreviated dialing code to reach the National Suicide Prevention Lifeline starting July 16, 2022. The Order requires all telecommunications carriers, interconnected Voice over Internet Protocol (VoIP) providers, and one-way VoIP providers (covered providers) to make any network changes necessary […]

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Fix-a-Leak Week – March 15 – 21, 2021

Date Posted: Thursday, March 11th, 2021

The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Common types of leaks found in the home are worn toilet flappers, dripping faucets, and other leaking valves. These types of leaks are often easy to […]

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Need Financial Assistance with your Utility Bills?

Date Posted: Monday, March 8th, 2021

As we begin to come out of the cold winter months, you may find yourself behind on your heating bill. In order to avoid disconnection, always contact your utility provider first to see if a payment plan is an option for you. Additionally, we have included some resources below if you find yourself needing financial […]

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Livestream Service Down – January 27, 2020

Date Posted: Wednesday, January 27th, 2021

Please be advised: our livestream service is down. To listen or participate in today’s Public Service Commission meeting, please call in at the number below. 1-800-391-2548; access code: 24862657 The agenda for today’s meeting can be found here: https://publicmeetings.delaware.gov/#/meeting/67659

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Imagine a Day Without Water

Date Posted: Wednesday, October 21st, 2020

This year, our country faced an enormous public health crisis from the coronavirus pandemic. Throughout this emergency, water and wastewater systems kept the water flowing in homes, hospitals, and essential businesses. This crisis demonstrated the critical role that water and wastewater systems play in their communities, protecting public health, safeguarding the environment, and making a […]

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Commissioner Harold Gray Elected President of OPSI

Date Posted: Monday, October 12th, 2020

On October 8, 2020, Delaware Public Service Commissioner Harold Gray was elected President of the Organization of PJM States, Inc (OPSI). OPSI is an inter-governmental organization of utility regulatory agencies of 14 jurisdictions listed in the table below. These 14 jurisdictions are wholly or partly in the service area of PJM, a regional transmission operator […]

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Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power Customers

Date Posted: Tuesday, July 21st, 2020

Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power (Delmarva Connect) Customers. Customers can help identify and report unscrupulous companies. Over the past several weeks, the Delaware Public Service Commission (PSC) and Division of the Public Advocate have received numerous complaints of third-party electricity suppliers “spoofing” phone numbers in an effort to sign up households for new […]

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23rd Modification: State of Emergency Declaration | Relating to Utility Shut-Offs

Date Posted: Wednesday, July 1st, 2020

Please see below the excerpt from the 23rd Modification to the Governor’s State of Emergency Declaration “E. UTILITIES. Effective July 1, 2020 at 8:00 a.m. E.D.T., Paragraph D. of the Sixth Modification of the Declaration of a State of Emergency related to utilities is modified by deleting it in its entirety and substituting the following […]

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Letter from MACRUC Board of Directors on Commitment to Social Change

Date Posted: Monday, June 22nd, 2020

Below is a letter from the Mid-Atlantic Conference of Regulatory Utility Commissioners to the National Association of Regulatory Utility Commissioners. The Delaware Public Service Commission members belong to both of these organizations. June 12, 2020 Dear President Presley and Mr. White, The Mid-Atlantic Conference of Regulatory Utilities Commissioners (MACRUC) supports, without reservation, NARUC’s June 4, […]

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Verizon – COVID-19 Update

Date Posted: Monday, May 11th, 2020

The following is an update the Delaware Public Service Commission received from Verizon about their COVID-19 response. “I’m writing today to update you on Verizon’s response to the COVID-19 pandemic and its impact on those that rely on our services. Please share this with all those in the DE PSC that would want to know […]

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