The Public Service Commission values utility customer feedback and participation in our proceedings, and we try to be as transparent as possible. Here are ways you can be heard by the Public Service Commission:
Read MoreChesapeake Utilties experienced a natural gas outage event affecting the Dover area, which began on March 20, 2024 and ended on March 22, 2024.
Read MoreFOR IMMEDIATE RELEASE Wednesday, June 18, 2025 Media Contact: Mila Myles, mila.myles@delaware.gov WILMINGTON – Today, Governor Matt Meyer announces an agreement with Delmarva Power to cover the energy bills of struggling Delaware families: “Today, the State of Delaware is proud to announce a meaningful step forward for Delaware families. Through a renewed partnership between the Delaware Sustainable Energy Utility (SEU) […]
Read MoreStory via Delaware Online / Delmarva Power Summer is quickly approaching, bringing higher temperatures and increased energy usage, as we rely on air conditioning to keep our homes comfortable. Delmarva Power works all year round to upgrade equipment, invest in infrastructure and expand energy efficiency programs to help ensure customers are ready for the summer. […]
Read MoreThe Delaware Public Service Commission seeks customer feedback regarding a rate increase application filed by Veolia Water, Delaware, Inc. (“Veolia”). On January 15, 2025, Veolia applied for a $15,917,913 or 44.51% proposed increase in base rates. The company cites increased investment in its facilities as the primary driver for the requested increase, specifically to address […]
Read MoreIf you’re a Delmarva Power customer, you may have received a flyer in the mail, a telephone call, or a visit at your door offering to help you save on your electric bill. These solicitations are often associated with an electric supplier—also known as third-party supplier representatives. In 1999, Delaware established electric choice, which means […]
Read MoreDelmarva Power is announcing enhanced support measures for residential and commercial customers to manage their winter energy bills and provide relief from high costs due to extreme cold, increased usage, and the overall cost of energy. Effective immediately, Delmarva Power is introducing new bill assistance and payment flexibility options to better support customers. With expanded […]
Read MoreThe PSC commission staff has responded to dozens of high bill complaints from Delmarva Power customers in January. The primary driver for the high bills are the colder weather this January compared to last January. Delmarva Power redesigned their bill to increase transparency by showing various components of a customer’s bill in a graphical format. […]
Read MoreThrough the first few weeks of winter, we are experiencing a significantly colder season than last year. Delmarva Power offers various programs that can help customers save energy and money and seek assistance if they need support with their energy bills. Based on Heating Degree Days data, we can assume heating systems had to run […]
Read MoreOn January 15, 2025, Veolia Water Delaware submitted a rate increase request for $15.9 millon dollars. Veolia cites increased costs in facilities related to mitigating forever chemicals in the company’s water suppler. Customers can review the application and learn additional details by searching for PSC docket number 25-0037 on the commission’s electronic filing system, DelaFile […]
Read MoreOn December 23rd, PJM filed a termination notice at the Federal Energy Regulatory Commission (FERC) ending the reliability must run (RMR) tariff with NRG for operations at NRG’s Indian River coal plant. NRG has 65 days to wind down operations at the plant. PJM entered into the RMR agreement with NRG until additional transmission capacity […]
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