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Millions of Dollars Available As New Round of Energy Assistance Opens for Delmarva Power Customers

Date Posted: Monday, July 19th, 2021

NEWARK, Del. (July 15, 2021) – Delmarva Power customers facing challenges paying their energy bills can take advantage of the millions of dollars now available as the annual Low-Income Home Energy Assistance Program (LIHEAP) opened July 1. Eligible customers in Delaware and Maryland may receive more than $1,000 in grant support through LIHEAP toward their […]

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Summer Cooling & Energy Savings Tips

Date Posted: Tuesday, July 6th, 2021

Here you’ll find strategies to help you save energy and keep costs down during the spring and summer when the weather is warm and you are trying to keep your home cool. Some of the tips below are free and can be used on a daily basis to increase your savings; others are simple and […]

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NEW DIALING PROCEDURE FOR CUSTOMERS IN DELAWARE

Date Posted: Monday, April 12th, 2021

On July 16, 2020, the FCC adopted an Order (FCC 20-100) approving 988 as the three-digit abbreviated dialing code to reach the National Suicide Prevention Lifeline starting July 16, 2022. The Order requires all telecommunications carriers, interconnected Voice over Internet Protocol (VoIP) providers, and one-way VoIP providers (covered providers) to make any network changes necessary […]

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Fix-a-Leak Week – March 15 – 21, 2021

Date Posted: Thursday, March 11th, 2021

The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Common types of leaks found in the home are worn toilet flappers, dripping faucets, and other leaking valves. These types of leaks are often easy to […]

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Need Financial Assistance with your Utility Bills?

Date Posted: Monday, March 8th, 2021

As we begin to come out of the cold winter months, you may find yourself behind on your heating bill. In order to avoid disconnection, always contact your utility provider first to see if a payment plan is an option for you. Additionally, we have included some resources below if you find yourself needing financial […]

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Livestream Service Down – January 27, 2020

Date Posted: Wednesday, January 27th, 2021

Please be advised: our livestream service is down. To listen or participate in today’s Public Service Commission meeting, please call in at the number below. 1-800-391-2548; access code: 24862657 The agenda for today’s meeting can be found here: https://publicmeetings.delaware.gov/#/meeting/67659

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Imagine a Day Without Water

Date Posted: Wednesday, October 21st, 2020

This year, our country faced an enormous public health crisis from the coronavirus pandemic. Throughout this emergency, water and wastewater systems kept the water flowing in homes, hospitals, and essential businesses. This crisis demonstrated the critical role that water and wastewater systems play in their communities, protecting public health, safeguarding the environment, and making a […]

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Commissioner Harold Gray Elected President of OPSI

Date Posted: Monday, October 12th, 2020

On October 8, 2020, Delaware Public Service Commissioner Harold Gray was elected President of the Organization of PJM States, Inc (OPSI). OPSI is an inter-governmental organization of utility regulatory agencies of 14 jurisdictions listed in the table below. These 14 jurisdictions are wholly or partly in the service area of PJM, a regional transmission operator […]

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Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power Customers

Date Posted: Tuesday, July 21st, 2020

Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power (Delmarva Connect) Customers. Customers can help identify and report unscrupulous companies. Over the past several weeks, the Delaware Public Service Commission (PSC) and Division of the Public Advocate have received numerous complaints of third-party electricity suppliers “spoofing” phone numbers in an effort to sign up households for new […]

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23rd Modification: State of Emergency Declaration | Relating to Utility Shut-Offs

Date Posted: Wednesday, July 1st, 2020

Please see below the excerpt from the 23rd Modification to the Governor’s State of Emergency Declaration “E. UTILITIES. Effective July 1, 2020 at 8:00 a.m. E.D.T., Paragraph D. of the Sixth Modification of the Declaration of a State of Emergency related to utilities is modified by deleting it in its entirety and substituting the following […]

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