The Public Service Commission values utility customer feedback and participation in our proceedings, and we try to be as transparent as possible. Here are ways you can be heard by the Public Service Commission:
Read MoreChesapeake Utilties experienced a natural gas outage event affecting the Dover area, which began on March 20, 2024 and ended on March 22, 2024.
Read MoreDelmarva Power is announcing enhanced support measures for residential and commercial customers to manage their winter energy bills and provide relief from high costs due to extreme cold, increased usage, and the overall cost of energy. Effective immediately, Delmarva Power is introducing new bill assistance and payment flexibility options to better support customers. With expanded […]
Read MoreThe PSC commission staff has responded to dozens of high bill complaints from Delmarva Power customers in January. The primary driver for the high bills are the colder weather this January compared to last January. Delmarva Power redesigned their bill to increase transparency by showing various components of a customer’s bill in a graphical format. […]
Read MoreThrough the first few weeks of winter, we are experiencing a significantly colder season than last year. Delmarva Power offers various programs that can help customers save energy and money and seek assistance if they need support with their energy bills. Based on Heating Degree Days data, we can assume heating systems had to run […]
Read MoreOn January 15, 2025, Veolia Water Delaware submitted a rate increase request for $15.9 millon dollars. Veolia cites increased costs in facilities related to mitigating forever chemicals in the company’s water suppler. Customers can review the application and learn additional details by searching for PSC docket number 25-0037 on the commission’s electronic filing system, DelaFile […]
Read MoreOn December 23rd, PJM filed a termination notice at the Federal Energy Regulatory Commission (FERC) ending the reliability must run (RMR) tariff with NRG for operations at NRG’s Indian River coal plant. NRG has 65 days to wind down operations at the plant. PJM entered into the RMR agreement with NRG until additional transmission capacity […]
Read MoreImportant Note for Delmarva Power Energy Wise Rewards Program Participants On July 10, 2024, Delmarva Power will be conducting a required compliance test for customers who participate in Delmarva’s demand response program, also known as “Energy Wise Rewards” (EWR). At the direction of PJM, the regional transmission organization responsible for wholesale electric delivery, Delmarva will […]
Read MoreThe Delaware Public Service Commission joins communities across North America in celebrating Drinking Water Week, an annual observance led by the American Water Works Association. Taking place May 5- 11 this year, Drinking Water Week serves to highlight the importance of safe drinking water and recognize the tireless efforts of local water professionals who ensure […]
Read MoreOn April 18, 2024, at 2:00 P.M. EST, a public hearing will be held at the Commission to finalize the interim rates.
Read MoreThe first step in any digging project is calling 811.
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