Please be advised that under Governor Carney’s Declaration of a State of Emergency, the Delaware Public Service Commission is authorized to hold all public meetings by means of telephone conference call. Therefore, until such time that the State of Emergency is lifted, all public meetings will be conducted solely by teleconference. Members of the public are permitted to participate in meetings via telephone, and all public agendas will include the participation telephone number. More Info
Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power (Delmarva Connect) Customers. Customers can help identify and report unscrupulous companies. Over the past several weeks, the Delaware Public Service Commission (PSC) and Division of the Public Advocate have received numerous complaints of third-party electricity suppliers “spoofing” phone numbers in an effort to sign up households for new […]
Read MorePlease see below the excerpt from the 23rd Modification to the Governor’s State of Emergency Declaration “E. UTILITIES. Effective July 1, 2020 at 8:00 a.m. E.D.T., Paragraph D. of the Sixth Modification of the Declaration of a State of Emergency related to utilities is modified by deleting it in its entirety and substituting the following […]
Read MoreBelow is a letter from the Mid-Atlantic Conference of Regulatory Utility Commissioners to the National Association of Regulatory Utility Commissioners. The Delaware Public Service Commission members belong to both of these organizations. June 12, 2020 Dear President Presley and Mr. White, The Mid-Atlantic Conference of Regulatory Utilities Commissioners (MACRUC) supports, without reservation, NARUC’s June 4, […]
Read MoreThe following is an update the Delaware Public Service Commission received from Verizon about their COVID-19 response. “I’m writing today to update you on Verizon’s response to the COVID-19 pandemic and its impact on those that rely on our services. Please share this with all those in the DE PSC that would want to know […]
Read MoreMiddlesex Water Family of Companies Working to Protect Health and Safety of Employees and Customers March 18, 2020 at 11:58 AM EDT PDF Version ISELIN, N.J., March 18, 2020 (GLOBE NEWSWIRE) — As an essential provider of quality water and wastewater services, the Middlesex Water (NASDAQ:MSEX) family of companies continues working to protect the health and safety of its […]
Read MoreMarch 16, 2020 A letter to SUEZ Customers Our role and responsibility in navigating COVID-19 and ensuring safe and reliable service for our customers We have been intensely monitoring the spread of the coronavirus (COVID-19) outbreak over the last few weeks and have been following the guidelines set by the Center for Disease Control & […]
Read MoreDelmarva Power Continues Efforts to Raise Awareness of Customer Scams During National Consumer Protection Week National Consumer Protection Week brings attention to common scamming practices and educates customers on how they can fight back and protect themselves NEWARK, Del. (March 03, 2020) – Delmarva Power this week joins Utilities United Against Scams (UUAS) to recognize […]
Read MoreCustomer Walk-in Access to Company Buildings Temporarily Suspended as a Precaution DOVER, DE – In light of the national emergency declaration over the COVID-19 pandemic, Chesapeake Utilities Corporation (NYSE: CPK) today announced the Company has taken several preventative measures to help keep employees, customers and communities safe. The Company’s Pandemic Response Plan follows the guidance and recommendations of federal, […]
Read MoreThe Delaware PSC is committed to working with regulated utility companies during the coronavirus pandemic. Under 26 Del. C. § 115, utility assessments and fees are due annually on March 31st. The Delaware PSC recognizes however that some utilities will not be able to meet this deadline due to the disruption of normal business practices. […]
Read MoreFOR IMMEDIATE RELEASE Artesian Water Is Taking Action For The Wellness Of Customers And Employees Newark, DE, March 13, 2020 – In an effort to reduce potential exposure to the novel coronavirus (COVID19) pandemic, Artesian Water Company, a subsidiary of Artesian Resources Corporation (NASDAQ: ARTNA), is encouraging our customers to utilize the payment and communication […]
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