Please be advised that under Governor Carney’s Declaration of a State of Emergency, the Delaware Public Service Commission is authorized to hold all public meetings by means of telephone conference call. Therefore, until such time that the State of Emergency is lifted, all public meetings will be conducted solely by teleconference. Members of the public are permitted to participate in meetings via telephone, and all public agendas will include the participation telephone number. More Info

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Imagine a Day Without Water

Date Posted: Wednesday, October 21st, 2020

This year, our country faced an enormous public health crisis from the coronavirus pandemic. Throughout this emergency, water and wastewater systems kept the water flowing in homes, hospitals, and essential businesses. This crisis demonstrated the critical role that water and wastewater systems play in their communities, protecting public health, safeguarding the environment, and making a […]

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Commissioner Harold Gray Elected President of OPSI

Date Posted: Monday, October 12th, 2020

On October 8, 2020, Delaware Public Service Commissioner Harold Gray was elected President of the Organization of PJM States, Inc (OPSI). OPSI is an inter-governmental organization of utility regulatory agencies of 14 jurisdictions listed in the table below. These 14 jurisdictions are wholly or partly in the service area of PJM, a regional transmission operator […]

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Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power Customers

Date Posted: Tuesday, July 21st, 2020

Third-Party Electricity Companies Using Spoofed Numbers to Target Delmarva Power (Delmarva Connect) Customers. Customers can help identify and report unscrupulous companies. Over the past several weeks, the Delaware Public Service Commission (PSC) and Division of the Public Advocate have received numerous complaints of third-party electricity suppliers “spoofing” phone numbers in an effort to sign up households for new […]

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23rd Modification: State of Emergency Declaration | Relating to Utility Shut-Offs

Date Posted: Wednesday, July 1st, 2020

Please see below the excerpt from the 23rd Modification to the Governor’s State of Emergency Declaration “E. UTILITIES. Effective July 1, 2020 at 8:00 a.m. E.D.T., Paragraph D. of the Sixth Modification of the Declaration of a State of Emergency related to utilities is modified by deleting it in its entirety and substituting the following […]

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Letter from MACRUC Board of Directors on Commitment to Social Change

Date Posted: Monday, June 22nd, 2020

Below is a letter from the Mid-Atlantic Conference of Regulatory Utility Commissioners to the National Association of Regulatory Utility Commissioners. The Delaware Public Service Commission members belong to both of these organizations. June 12, 2020 Dear President Presley and Mr. White, The Mid-Atlantic Conference of Regulatory Utilities Commissioners (MACRUC) supports, without reservation, NARUC’s June 4, […]

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Verizon – COVID-19 Update

Date Posted: Monday, May 11th, 2020

The following is an update the Delaware Public Service Commission received from Verizon about their COVID-19 response. “I’m writing today to update you on Verizon’s response to the COVID-19 pandemic and its impact on those that rely on our services. Please share this with all those in the DE PSC that would want to know […]

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Tidewater Utilities – COVID-19 Update

Date Posted: Wednesday, March 25th, 2020

Middlesex Water Family of Companies Working to Protect Health and Safety of Employees and Customers March 18, 2020 at 11:58 AM EDT PDF Version ISELIN, N.J., March 18, 2020 (GLOBE NEWSWIRE) — As an essential provider of quality water and wastewater services, the Middlesex Water (NASDAQ:MSEX) family of companies continues working to protect the health and safety of its […]

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SUEZ Water – COVID-19 Update

Date Posted: Tuesday, March 24th, 2020

March 16, 2020 A letter to SUEZ Customers Our role and responsibility in navigating COVID-19 and ensuring safe and reliable service for our customers We have been intensely monitoring the spread of the coronavirus (COVID-19) outbreak over the last few weeks and have been following the guidelines set by the Center for Disease Control & […]

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Delmarva Power – Customer Scams

Date Posted: Tuesday, March 24th, 2020

Delmarva Power Continues Efforts to Raise Awareness of Customer Scams During National Consumer Protection Week National Consumer Protection Week brings attention to common scamming practices and educates customers on how they can fight back and protect themselves NEWARK, Del. (March 03, 2020) – Delmarva Power this week joins Utilities United Against Scams (UUAS) to recognize […]

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Chesapeake Utilities – COVID-19 Update

Date Posted: Monday, March 23rd, 2020

Customer Walk-in Access to Company Buildings Temporarily Suspended as a Precaution DOVER, DE – In light of the national emergency declaration over the COVID-19 pandemic, Chesapeake Utilities Corporation (NYSE: CPK) today announced the Company has taken several preventative measures to help keep employees, customers and communities safe. The Company’s Pandemic Response Plan follows the guidance and recommendations of federal, […]

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