Customer Assistance
The Consumer Assistance page is designed to provide general consumer information about complaint handling and other issues relating to the Commission. You can find additional consumer information on our Frequently Asked Questions (FAQs) page, as well as on each of the regulated utility pages: Cable, Electric , Natural Gas, Telecommunications, Wastewater, and Water. The Commission […]
Read MorePublic Notices
The dates, times and locations of all public meetings and hearings can be found on the Commission’s Calendar of Events. The following public notices are offered for your information, and contains only the public notices ordered by the Commission. Cable IN THE MATTER OF THE APPLICATION OF SHENANDOAH CABLE TELEVISION LLC FOR A CABLE TELEVISION […]
Read MoreCommission Orders
Commission Orders by date signed 2016 and later can be found using our Delafile e-filing system 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 All orders and case related documents are available for review by appointment at the Commission Office in Dover, Delaware, or at the Office of the Public Advocate in […]
Read MoreLegal Matters
This page contains links to various rules and regulations adopted by the Delaware Public Service Commission. Every effort has been made to include all applicable rules and regulations; however, it is the responsibility of the regulated utility to ensure that it complies any rule, regulation or order issued by the Commission that may not be […]
Read MoreTelecommunications Regulation
Table of Contents Get Connected, Stay Connected! The Lifeline and Link-Up Assistance programs are funded through the federal Universal Service Fund. Under the Lifeline program, telephone customers who participate or are eligible for certain public assistance programs are entitled to receive a basic telephone service discount. Link-Up can provide a 50 percent reduction on telephone […]
Read MoreFrequently Asked Questions
Where can I get information about changes to my natural gas rates effective November 1st? Delmarva Power & Light Company’s Tariff and Bill Inserts Chesapeake Utilities Corporation Tariff How are my electric rates determined? An explanation of Delmarva Power’s rates can be found on their website. What are “current market rates” and why do they […]
Read MoreAbout the Public Service Commission
Created in 1949 to regulate investor-owned public utilities, the Delaware Public Service Commission (PSC) works to ensure safe, reliable and reasonably priced cable, electric, natural gas, wastewater, water and telecommunications services for Delaware consumers. For those services that are moving toward competitive markets, the Commission makes rules to level the playing field between competing providers, […]
Read More
