Please be advised that under Governor Carney’s Declaration of a State of Emergency, the Delaware Public Service Commission is authorized to hold all public meetings by means of telephone conference call. Therefore, until such time that the State of Emergency is lifted, all public meetings will be conducted solely by teleconference. Members of the public are permitted to participate in meetings via telephone, and all public agendas will include the participation telephone number. More Info

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 Pages Tagged With: "PSC"

Formal Complaint Process

Any time you have a problem with the utility services you receive, first contact the utility directly and provide the Customer Service Representative with all the necessary information. Your problem will be handled more quickly and more effectively by providing a thorough explanation. If your problem concerns a bill for services, it is very important […]

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Customer Electric Choice

Table of Contents Active Electric Suppliers in Delaware Active vs. Certified Electric Suppliers Consumer Protection What is electric choice? What is Electric Choice? Electric choice was established in Delaware in 1999 when the supply portion of electric service was deregulated. Since then customers have retained the option of choosing a third party electric supplier to […]

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Consumer Assistance

The Consumer Assistance page is designed to provide general consumer information about complaint handling and other issues relating to the Commission. You can find additional consumer information on our Frequently Asked Questions (FAQs) page, as well as on each of the regulated utility pages: Cable, Electric , Natural Gas, Telecommunications, Wastewater, and Water. The Commission […]

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Contact Information

Contact Details Delaware Public Service Commission861 Silver Lake BoulevardCannon Building, Suite 100Dover, DE 19904 Contact Via Phone Main:(302) 736-7500In-State:(800) 282-8574Facsimile:(302) 739-4849 Commissioners View a complete list of commissioners Comments and Questions Comments or questions about the Commission or its proceedings should be directed to Samantha Hemphill . Comments regarding this website should be sent to […]

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Frequently Asked Questions

Where can I get information about changes to my natural gas rates effective November 1st? Delmarva Power & Light Company’s Tariff and Bill Inserts Chesapeake Utilities Corporation Tariff How are my electric rates determined? An explanation of Delmarva Power’s rates can be found on their website. What are “current market rates” and why do they […]

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View Meetings

Live Stream – Commission Meetings When Commission meetings are being held you can view the live stream of the Commission meeting here. Commission Meeting – Live Stream LinkOpens in new window *PLEASE NOTE: The meeting will only be visible while the meeting is in session. Archive Meetings Requests for archived proceedings should be e-mailed to […]

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Commissioners of the PSC

The Public Utilities Act of 1974 sets out the composition of the Delaware Public Service Commission, the qualifications and terms of its members, and the process for appointing members 26 Del. Code, § 103. Dallas Winslow – ChairmanChairman Winslow was first appointed to the Commission in March 2005 and was reappointed in June 2015. Governor […]

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About the Public Service Commission

Created in 1949 to regulate investor-owned public utilities, the Delaware Public Service Commission (PSC) works to ensure safe, reliable and reasonably priced cable, electric, natural gas, wastewater, water and telecommunications services for Delaware consumers. For those services that are moving toward competitive markets, the Commission makes rules to level the playing field between competing providers, […]

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PSC seeks Public Comment on Proposed Renewable Energy Regulations

Learn about electric supplier choice Almost 20 years ago, the Delaware General Assembly passed a bill that opened the Delaware market to competition with regards to the generation, supply and sale of electricity in the state. That law gave people the opportunity to shop for energy products and services among a variety of providers, which […]

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