Chesapeake Natural Gas Outage in Dover
Chesapeake Utilties experienced a natural gas outage event affecting the Dover area, which began on March 20, 2024 and ended on March 22, 2024.
Read MoreCustomer Assistance
The Consumer Assistance page is designed to provide general consumer information about complaint handling and other issues relating to the Commission. You can find additional consumer information on our Frequently Asked Questions (FAQs) page, as well as on each of the regulated utility pages: Cable, Electric , Natural Gas, Telecommunications, Wastewater, and Water. The Commission […]
Read MoreNGR Archives
Consumer Information For general consumer information, including how to file a formal complaint, please visit our Consumer Assistance page. Delaware Public Service Commission Frequently Asked Questions (FAQs) Both Chesapeake Utilities Corporation Opens in new window and Delmarva Power Opens in new window provide important customer information on billing, customer service issues, and safety. The following […]
Read MoreCommission Orders
Commission Orders by date signed 2016 and later can be found using our Delafile e-filing system 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 All orders and case related documents are available for review by appointment at the Commission Office in Dover, Delaware, or at the Office of the Public Advocate in […]
Read MoreNatural Gas Regulation
Table of Content Role of the Commission The Delaware Public Service Commission regulates only the distribution of natural gas to Delaware consumers. The delivery and administrative costs associated with natural gas distribution are determined in base rate proceedings before the Commission. The recovery of costs associated with the natural gas used by customers is determined […]
Read MoreAbout the Public Service Commission
Created in 1949 to regulate investor-owned public utilities, the Delaware Public Service Commission (PSC) works to ensure safe, reliable and reasonably priced cable, electric, natural gas, wastewater, water and telecommunications services for Delaware consumers. For those services that are moving toward competitive markets, the Commission makes rules to level the playing field between competing providers, […]
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