Formal Complaint Process
Any time you have a problem with the utility services you receive, first contact the utility directly and provide the Customer Service Representative with all the necessary information. Your problem will be handled more quickly and more effectively by providing a thorough explanation. If your problem concerns a bill for services, it is very important […]
Read MoreCustomer Electric Choice
Table of Contents What is Electric Choice? Electric choice was established in Delaware in 1999 when the supply portion of electric service was deregulated. Since then customers have retained the option of choosing a third party electric supplier to fulfill that portion of their electric usage. Supply charges make up approximately 65% of a total […]
Read MoreContact Information
Contact Details Delaware Public Service Commission861 Silver Lake BoulevardCannon Building, Suite 100Dover, DE 19904 Contact Via Phone Main:(302) 736-7500In-State:(800) 282-8574Facsimile:(302) 739-4849 Commissioners View a complete list of commissioners Comments and Questions Comments or questions about the Commission or its proceedings should be directed to Samantha Hajek . Comments regarding this website should be sent to […]
Read MoreFrequently Asked Questions
Where can I get information about changes to my natural gas rates effective November 1st? Delmarva Power & Light Company’s Tariff and Bill Inserts Chesapeake Utilities Corporation Tariff How are my electric rates determined? An explanation of Delmarva Power’s rates can be found on their website. What are “current market rates” and why do they […]
Read MoreView Meetings
Live Stream – Commission Meetings When Commission meetings are being held you can view the live stream of the Commission meeting here. Commission Meeting – Live Stream LinkOpens in new window *PLEASE NOTE: The meeting will only be visible while the meeting is in session. Archive Meetings Requests for archived proceedings should be e-mailed to […]
Read MoreCommissioners of the PSC
The Public Utilities Act of 1974 sets out the composition of the Delaware Public Service Commission, the qualifications and terms of its members, and the process for appointing members 26 Del. Code, § 103. Chairman Winslow was appointed by Governor Minner in March of 2005, Governor Markell in 2010 and 2015, and Governor Carney in […]
Read MoreAbout the Public Service Commission
Created in 1949 to regulate investor-owned public utilities, the Delaware Public Service Commission (PSC) works to ensure safe, reliable and reasonably priced cable, electric, natural gas, wastewater, water and telecommunications services for Delaware consumers. For those services that are moving toward competitive markets, the Commission makes rules to level the playing field between competing providers, […]
Read MoreDelaware Public Service Commission Releases Final Report on Delmarva Power’s Electric Supply Auction
Learn about electric supplier choice Almost 20 years ago, the Delaware General Assembly passed a bill that opened the Delaware market to competition with regards to the generation, supply and sale of electricity in the state. That law gave people the opportunity to shop for energy products and services among a variety of providers, which […]
Read MorePSC seeks Public Comment on Proposed Renewable Energy Regulations
Learn about electric supplier choice Almost 20 years ago, the Delaware General Assembly passed a bill that opened the Delaware market to competition with regards to the generation, supply and sale of electricity in the state. That law gave people the opportunity to shop for energy products and services among a variety of providers, which […]
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