Customer Assistance
The Consumer Assistance page is designed to provide general consumer information about complaint handling and other issues relating to the Commission. You can find additional consumer information on our Frequently Asked Questions (FAQs) page, as well as on each of the regulated utility pages: Cable, Electric , Natural Gas, Telecommunications, Wastewater, and Water. The Commission […]
Read More2011 Commission Orders
Updated: 17-Jan-12 (BY DATE SIGNED) Note: If one order is signed affecting multiple dockets, the order will be shown multiple times. December 20, 2011 8084 PSC Docket No. 11-424 View Order: 8084 pdfThis link opens in a new tab. IN THE MATTER OF THE APPLICATION OF COMCAST OF NEW CASTLE COUNTY, LLC FOR A CHANGE […]
Read More2012 Commission Orders
Updated: 20-Dec-12 (BY DATE SIGNED) Note: If one order is signed affecting multiple dockets, the order will be shown multiple times. December 18, 2012 8265 PSC Docket No. 11-528 View Order: 8265 pdfThis link opens in a new tab. IN THE MATTER OF THE APPLICATION OF DELMARVA POWER & LIGHT COMPANY FOR AN INCREASE IN […]
Read More2013 Commission Orders
Updated: 20-Dec-13 (BY DATE SIGNED) Note: If one order is signed affecting multiple dockets, the order will be shown multiple times. December 17, 2013 8500 PSC Docket No. 13-411 View Order: 8500 pdf IN THE MATTER OF THE APPLICATION OF COMCAST CABLE COMMUNICATIONS, LLC FOR A CHANGE TO ITS BASIC SERVICE TIER (“BST”) CABLE TELEVISION […]
Read More2014 Commission Orders
Updated: 17-Dec-14 (BY DATE SIGNED) Note: If one order is signed affecting multiple dockets, the order will be shown multiple times. December 16, 2014 8694 PSC Docket No. 14-0559 View Order: 8694 pdfThis link opens in a new tab. IN THE MATTER OF INTEGRATED RESOURCE PLANNING FOR THE PROVISION OF STANDARD OFFER SERVICE BY DELMARVA […]
Read More2015 Commission Orders
Updated: 19 – Aug-15 (BY DATE SIGNED) Note: If one order is signed affecting multiple dockets, the order will be shown multiple times. 8776 PSC Docket 12-546 View Order: 8776 pdfThis link opens in a new tab. IN THE MATTER OF THE APPLICATION OF DELMARVA POWER & LIGHT COMPANY FOR A CHANGE IN NATURAL GAS […]
Read MoreCertificate of Public Convenience and Necessity (CPCN)
Water Applications are reviewed and approved in accordance with 26 Del. C., Section 203C, and Regulations Concerning Water Utilities Including the Public Service Commission’s Jurisdiction to Grant and Revoke Certificates of Public Convenience and Necessity (adopted June 5, 2001 by PSC Order No. 5730) CPCN applications (maps are available by contacting the Commission): Artesian Water […]
Read MoreWater Archive
Important or Pending Cases A complete list of all electric related cases filed with the Commission is available on the Commission’s Regulated Utility Filings. Cases filed after July 7, 2014 are available through the DelaFile E-filing system Opens in new window page. Following is a list of cases that have, or are likely to, generate […]
Read MoreSmart Meters and AMI
What is AMI? AMI stands for Advanced Metering Infrastructure. AMI encompasses a whole electricity information network including Smart Meters on customer houses, communications to and from a utility, and even, eventually, communication to devices within a customer’s home. What is a Smart Meter? A Smart Meter is an electronic meter that is installed in place […]
Read MoreStandard Offer Service
On October 11, 2005 the Commission signed PSC Order No. 6746, which adopted the procedure for determining which entity and the price at which “standard offer service” would be offered in the service territory of Delmarva Power & Light Company after May 1, 2006. Consumers who do not choose to receive electric supply service from […]
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