Delaware Public
Service Commission

23rd Modification: State of Emergency Declaration | Relating to Utility Shut-Offs

Please see below the excerpt from the 23rd Modification to the Governor’s State of Emergency Declaration

“E. UTILITIES. Effective July 1, 2020 at 8:00 a.m. E.D.T., Paragraph D. of the Sixth Modification of the Declaration of a State of Emergency related to utilities is modified by deleting it in its entirety and substituting the following language: 1. Beginning July 1, 2020, every public utility, not for profit utility, and municipal utility that operates water, wastewater, gas, or electric utility service in Delaware shall, at a minimum, extend a four month payment plan (“COVID extended payment plan”) for past due accounts to customers that indicate they have been affected by the impacts of COVID-19 which may include, but is not limited to, loss of employment. Such utilities shall not apply eligibility criteria, such as installment plan history, and customers may enroll in the COVID extended payment plan with no deposit/payment. Utilities may request proof of COVID impact, such proof to be the least minimal necessary to show the customer has been impact by COVID-19.”

To view the full text click here.

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