Please be advised that under Governor Carney’s Declaration of a State of Emergency, the Delaware Public Service Commission is authorized to hold all public meetings by means of telephone conference call. Therefore, until such time that the State of Emergency is lifted, all public meetings will be conducted solely by teleconference. Members of the public are permitted to participate in meetings via telephone, and all public agendas will include the participation telephone number. More Info

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 Pages Tagged With: "assistance"

Pro Hac Vice Requests

Attorneys who are not members of the Delaware Bar may be permitted to appear pro hac vice before the Commission in accordance with Rule 72 of the Rules of the Supreme Court of Delaware. A motion for such admission shall be made by a member of Delaware Bar in a form complying with Official Form […]

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Wastewater Regulation

Table of Contents Role of the Commission Regulated Utilities Consumer Information Important or Pending Cases at the Commission Role of the Commission On July 6, 2004, legislation was enacted by the Delaware General Assembly, found at 74 Delaware Laws, Chapter 317, which granted the Commission jurisdiction to regulate non-governmental wastewater utilities having fifty or more […]

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Telecommunications Regulation

Table of Contents Role of the Commission Consumer Information Important or Pending Cases at the Commission Local, Regional, and National Issues Get Connected, Stay Connected! The Lifeline and Link-Up Assistance programs are funded through the federal Universal Service Fund. Under the Lifeline program, telephone customers who participate or are eligible for certain public assistance programs […]

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Delaware’s Renewable Portfolio Standard and Green Power Products

Important Reminders GREEN POWER PRODUCTS COMPLIANCE Retail Suppliers with retail sales of marketed Green Power Products need to submit a report by Sept. 30, 2020 26 Del. Admin. C. Sections 3001-13.0 Voluntary Renewable Energy Credits (VREC)s, RECs or SRECs retired cannot be used to meet compliance in successive years. Green Power Products Compliance Report 2019 – […]

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Natural Gas Regulation

Table of Content Role of the Commission Regulated Utilities Consumer Information Important or Pending Cases at the Commission Local, Regional, and National Issues Natural Gas Regulation Archives Role of the Commission The Delaware Public Service Commission regulates only the distribution of natural gas to Delaware consumers. The delivery and administrative costs associated with natural gas […]

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Water Regulation

Table of Contents Role of the Commission Regulated Utilities Consumer Information Important or Pending Cases at the Commission Local, Regional, and National Issues Role of the Commission Most aspects of water distribution, including the rates that can be charged, are regulated by the PSC; however, other matters such as water quality are also regulated by […]

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Electric Regulation

Table of Contents Role of the Commission Opens in new window Regulated Utilities Opens in new window Consumer Information Opens in new window Important or Pending Cases at the Commission Opens in new window Local, Regional, and National Issues Opens in new window Delmarva Power Bloom Energy Fuel Cell Opens in new window New Electric […]

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Formal Complaint Process

Any time you have a problem with the utility services you receive, first contact the utility directly and provide the Customer Service Representative with all the necessary information. Your problem will be handled more quickly and more effectively by providing a thorough explanation. If your problem concerns a bill for services, it is very important […]

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Consumer Assistance

The Consumer Assistance page is designed to provide general consumer information about complaint handling and other issues relating to the Commission. You can find additional consumer information on our Frequently Asked Questions (FAQs) page, as well as on each of the regulated utility pages: Cable, Electric , Natural Gas, Telecommunications, Wastewater, and Water. The Commission […]

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Frequently Asked Questions

Where can I get information about changes to my natural gas rates effective November 1st? Delmarva Power & Light Company’s Tariff and Bill Inserts Chesapeake Utilities Corporation Tariff How are my electric rates determined? An explanation of Delmarva Power’s rates can be found on their website. What are “current market rates” and why do they […]

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