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Delaware Public
Service Commission


 Pages Tagged With: "assistance"

Commission Orders

Search for Commission Orders:     Commission Orders by date signed 2016 and later can be found using our Delafile e-filing system 2015 2014 2013 2012 2011 2010 2009 (PDF) 2008 (PDF) 2007 (PDF) 2006 (PDF) 2005 (PDF) All orders and case related documents are available for review by appointment at the Commission Office in […]

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Pro Hac Vice Requests

Attorneys who are not members of the Delaware Bar may be permitted to appear pro hac vice before the Commission in accordance with Rule 72 of the Rules of the Supreme Court of Delaware. A motion for such admission shall be made by a member of Delaware Bar in a form complying with Official Form […]

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Wastewater Regulation

  Role of the Commission On July 6, 2004, legislation was enacted by the Delaware General Assembly, found at 74 Delaware Laws, Chapter 317, which granted the Commission jurisdiction to regulate non-governmental wastewater utilities having fifty or more customers in the aggregate. This authority includes the jurisdiction to grant and revoke Certificates of Public Convenience […]

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Telecommunications Regulation

  Get Connected, Stay Connected! The Lifeline and Link-Up Assistance programs are funded through the federal Universal Service Fund. Under the Lifeline program, telephone customers who participate or are eligible for certain public assistance programs are entitled to receive a basic telephone service discount. Link-Up can provide a 50 percent reduction on telephone service installation […]

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Delaware’s Renewable Portfolio Standard and Green Power Products

Important Reminders GREEN POWER PRODUCTS COMPLIANCE Retail Suppliers with retail sales of marketed Green Power Products need to submit a report by Sept. 28, 2017 26 Del. Admin. C. Sections 3001- 1.0-13.0 Voluntary Renewable Energy Credits (VREC)s, RECs or SRECs retired cannot be used to meet compliance in successive years. Green Power Products Compliance Report […]

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Natural Gas Regulation

Role of the Commission The Delaware Public Service Commission regulates only the distribution of natural gas to Delaware consumers. The delivery and administrative costs associated with natural gas distribution are determined in base rate proceedings before the Commission. The recovery of costs associated with the natural gas used by customers is determined annually as part […]

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Water Regulation

Role of the Commission Most aspects of water distribution, including the rates that can be charged, are regulated by the PSC; however, other matters such as water quality are also regulated by other state and federal agencies. Additionally, if any water utility wishes to expand its service territory, it must apply for and be granted […]

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Electric Regulation

New Electric Supplier/Broker Certification rules and regulations (Regulation Docket 49) become effective April 11, 2017. These Regulations impact the certification process for Suppliers and Brokers, as well as the requirements for contracts, contract summaries, marketing plans and materials for Suppliers/Brokers who market to Residential and Small Commercial Customers. Additional information can be found by searching, […]

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Formal Complaint Process

Any time you have a problem with the utility services you receive, first contact the utility directly and provide the Customer Service Representative with all the necessary information. Your problem will be handled more quickly and more effectively by providing a thorough explanation. If your problem concerns a bill for services, it is very important […]

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Consumer Assistance

The Consumer Assistance page is designed to provide general consumer information about complaint handling and other issues relating to the Commission. You can find additional consumer information on our Frequently Asked Questions (FAQs) page, as well as on each of the regulated utility pages: Cable, Electric , Natural Gas, Telecommunications, Wastewater, and Water. The Commission […]

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