Customer Assistance
The Consumer Assistance page is designed to provide general consumer information about complaint handling and other issues relating to the Commission. You can find additional consumer information on our Frequently Asked Questions (FAQs) page, as well as on each of the regulated utility pages: Cable, Electric , Natural Gas, Telecommunications, Wastewater, and Water. The Commission […]
Read MoreCommission Orders
Commission Orders by date signed 2016 and later can be found using our Delafile e-filing system 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 All orders and case related documents are available for review by appointment at the Commission Office in Dover, Delaware, or at the Office of the Public Advocate in […]
Read MoreLegal Matters
This page contains links to various rules and regulations adopted by the Delaware Public Service Commission. Every effort has been made to include all applicable rules and regulations; however, it is the responsibility of the regulated utility to ensure that it complies any rule, regulation or order issued by the Commission that may not be […]
Read MoreCable Television
Role of the Commission Under Delaware law, the Commission is authorized to grant cable television franchises to cable system operators who provide service in the unincorporated areas of Delaware. The Commission may terminate or revoke a franchise if the operator fails to comply with the terms of its franchise agreement. The Federal Communications Commission (https://www.fcc.gov/) […]
Read MoreFrequently Asked Questions
Where can I get information about changes to my natural gas rates effective November 1st? Delmarva Power & Light Company’s Tariff and Bill Inserts Chesapeake Utilities Corporation Tariff How are my electric rates determined? An explanation of Delmarva Power’s rates can be found on their website. What are “current market rates” and why do they […]
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