DELAWARE PUBLIC SERVICE COMMISSION
Created in 1949 to regulate investor-owned public utilities, the Delaware Public Service Commission (PSC) works to ensure safe, reliable and reasonably priced cable, electric, natural gas, wastewater, water and telecommunications services for Delaware consumers. For those services that are moving toward competitive markets, the Commission makes rules to level the playing field between competing providers, and resolves disputes between these providers. The PSC also assists consumers in resolving disputes with their service providers.
If you need financial assistance with payment of your utility bill, dial '211' for the Delaware Helpline. For out-of-state long distance, the number is 1-800-273-9500.
The Delaware Public Service Commission ("PSC") has been advised that a company has been going door-to-door claiming to be a contractor of the PSC. Reports indicate that representatives are asking for Delmarva Power & Light Company account information in order to correct a billing error. Please be advised that the PSC does not solicit, or contract with companies to solicit, customers on behalf of electric suppliers. If you are solicited in person or by phone to change your electric supplier you should not divulge personal information, including your utility account number, unless you are completely comfortable doing so. Here are some tips and information for choosing an electric supplier.
PSC Docket No. 13-115 - Delmarva Power & Light CompanyOn March 22, 2013, Delmarva Power and Light Company filed an application with the Commission seeking an increase in its electric base rates. Delmarva is seeking approval of a proposed increase in electric base rates of $42,043,757 or 7.38% in total revenues. Anyone wishing to comment on the case can send a written comment to the Case Manager - Amy Woodward at email@example.com and include "Docket 13-115" in the subject.
PSC Docket No. 13-27WW - ARTESIAN WASTEWATER MANAGEMENT, INC.On January 18, 2013, Artesian Wastewater Management, Inc. filed with the Commission an application requesting the authority to implement a proposed increase in its monthly flat rate charge for wastewater and to allow miscellaneous tariff charges. Please visit the Commission's wastewater page for more information. Anyone wishing to comment on the case can send a written comment to the Case Manager - Dr. Vincent Ikwuagwu at firstname.lastname@example.org and include "Docket 13-27WW" in the subject.
Freedom Of Information Act (FOIA) - FOIA Requests may be made by mail or in person to the Commission, 861 Silver Lake Boulevard, Cannon Building, Suite 100, Dover, Delaware 19904; or to the FOIA Coordinator, Delaware Department of State, Office of the Secretary, 401 Federal Street, Suite 3, Townsend Building, Dover, Delaware 19901; by fax at (302) 739-4849 or (302) 739-3811; by online request form, which may be found here ; or by email to the FOIA Coordinator email address listed at www.sos.delaware.gov.
GET CONNECTED, STAY CONNECTED!
Under the Lifeline program, telephone customers who participate or are eligible for certain public assistance programs are entitled to receive a discount on basic telephone service. Link-Up can provide a 50 percent reduction on telephone service installation charges for qualifying households that do not currently have telephone service. Find out about more...